Terms of Use

1. About these Terms

These words have these meanings in these Terms:

• School: a person or business that opens a school on Threshold15 to offer training, including its owner and the admins and instructors it adds (its Staff).
• School Site: a School’s site on Threshold15, at its threshold15.com address or at its own domain.
• Student: anyone who visits a School Site, creates an account there, or books, buys, or signs a waiver through it.
• School Data: the content and information a School, its Staff, or its Students put into the Services, including Students’ personal information.
• You: whoever is using the Services, whether a School, a member of its Staff, a Student, or a visitor.

If you accept these Terms for a business, you confirm that you have authority to bind it, and “you” includes that business. Some sections apply only to Schools or only to Students, and they say so. You may not use the Services if the law bars you from receiving them.

2. Threshold15 is software, not a school

Threshold15 provides software that lets Schools publish a website, list courses and classes, take bookings, collect payments through their own Stripe accounts, present waivers, and send reminders.

We do not provide training or instruction of any kind. We do not own or operate ranges, studios, or other facilities. We do not sell, rent, lend, transfer, store, or transport firearms, ammunition, or any other equipment. We do not employ, supervise, train, certify, license, vet, endorse, or insure any School, instructor, or Student.

Each School is an independent business and is solely responsible for its courses and instruction, its safety rules and supervision, its facilities and the venues it uses, who it accepts as a Student, any licenses or certificates it holds or issues, its insurance, its prices and schedules, its cancellations and refunds, and how it treats its Students. Information about instructors’ backgrounds and credentials comes from the School, and we do not verify it.

When a Student books with a School, the agreement for the training is between the Student and the School. We are not a party to it, and we are not an agent of either of them.

Training, including firearms training, range activity, and other physical, outdoor, or water activity, carries inherent risks, including serious injury and death. Those risks lie between Students and the School that provides the training. To the fullest extent the law allows, Threshold15 is not responsible for any injury, death, illness, or loss of or damage to property arising from training, any activity at or for a class, travel to or from a class, or the purchase, possession, transport, storage, handling, or use of firearms, ammunition, or any other equipment.

Content on a School Site, such as course descriptions, safety guidance, equipment lists, and information about laws, licenses, or certifications (including firearms laws), is the School’s. We do not check it, and it is not legal, medical, or other professional advice. Laws on activities such as owning, carrying, transporting, and using firearms vary by place, and you are responsible for knowing and following the ones that apply to you.

3. Our own school

Practical Rifle Academy LLC also runs Practical Rifle Academy, a firearms school that uses Threshold15 as a School.

We keep each School’s data separate from every other School’s. We do not use another School’s Student information, prices, schedules, or other non-public business information to run, market, or grow Practical Rifle Academy, and we do not give it that information. Our people look at a School’s data only to run, secure, and support the Services, when the School asks us to, or when the law requires it.

4. Accounts and eligibility

You must be at least 18 years old to create an account, book, or sign a waiver through the Services. A School that trains minors is responsible for getting the consent of a parent or guardian, and any waiver its state requires, outside the Services if needed.

Give accurate information and keep it current. Keep your password and sign-in codes to yourself. You are responsible for everything done through your account, and you must tell us right away at support@threshold15.com if you think someone else has used it. We are not liable for losses caused by someone using your password or codes.

A School decides which Staff get access and with which role, is responsible for what its Staff do in the Services, and must remove access when someone leaves.

One account can be used at more than one School. Each School sees your profile and your activity with that School, not your activity with other Schools.

5. Schools’ responsibilities

If you run a School on Threshold15:

• Follow the law. You are responsible for following every law that applies to your business and training, including licensing, permit, and certification rules for your instructors and courses; for a firearms school, federal, state, and local firearms laws and the rules for courses that qualify students for a carry license; consumer protection and advertising laws; privacy, data security, and anti-spam laws; tax laws; and the rules of any range, facility, or venue you use.
• Be accurate. Your course descriptions, prices, schedules, instructor credentials, and policies must be accurate and not misleading. Do not publish fake reviews or testimonials, and disclose any material connection with someone who endorses you.
• Set and keep your own policies. Publish clear cancellation, refund, no-show, weather, and safety policies, and honor them. You handle your Students’ questions, complaints, refunds, and disputes.
• Carry your own insurance. You are solely responsible for insurance suited to your training and business. Threshold15 provides none.
• Handle Students’ information lawfully. You decide what to collect from your Students and why. You are responsible for having a lawful reason to use their information, giving them any notice the law requires, and answering their requests about it. We handle it on your behalf, as our Privacy Policy describes. Use it only to run your school and as the law allows, and do not call or text Students for marketing without the consent the law requires.
• Do not collect sensitive information. Do not ask Students for, or upload, Social Security numbers, driver’s license or other government ID numbers or images, bank or full card numbers, medical or health information, or criminal history or background check results, unless we offer a feature built for it.
• Affiliates. Your arrangement with each affiliate is between you and them. You pay their commissions, handle any tax reporting, and make sure they disclose their relationship with you when they promote you. We track referrals as a convenience and do not promise the tracking is complete or accurate.
• Your domain. If you connect your own domain, you are responsible for registering, renewing, and pointing it correctly.
• Accessibility of your content. You are responsible for making the content you add accessible, for example with text descriptions of your images.

6. Waivers and electronic signatures

The Services let a School present its waiver to Students and keep a record of each signature: the name and initials signed, the details the Student entered, the exact text signed, the date and time, and the Student’s IP address and browser. The Student receives a signed copy by email.

The School writes its waiver and is solely responsible for it: what it says, whether it is enforceable in the School’s state and for the activities it covers, how it applies to minors, and whether to rely on an electronic signature. We do not review waivers or give legal advice, and we do not promise that any waiver, signature, or record will be enforceable or accepted as evidence. Schools should have their waiver reviewed by a lawyer licensed in their state, and should download and keep copies of signed waivers.

A Student who signs a waiver through the Services makes that agreement with the School, not with us.

You agree to receive agreements, records, and notices electronically, and that your electronic signature in the Services has the same effect as a handwritten one. You need an email address and a way to open PDF files to keep copies.

7. Booking with a School

If you are a Student:

• Every booking and purchase (a class seat, a private session, a session pack, a guide, or anything else) is with the School. The School sets prices, schedules, requirements, and its policies on cancellations, refunds, rescheduling, no-shows, and weather, and decides whether to accept you. Read them before you book.
• Questions, changes, refunds, and complaints about a class go to the School. We may pass messages along, but we cannot decide disputes between you and a School or issue refunds for it.
• Session packs and credits are the School’s promise to you and have no cash value with us. If a School stops operating or leaves Threshold15, honoring or refunding them is the School’s responsibility.
• You are responsible for meeting the School’s requirements, following its safety rules, and obeying the laws that apply to you, including, at a firearms school, those on possessing and transporting firearms and ammunition.
• Guides and other digital products you buy from a School are for your personal use. Do not share or resell them.
• Reminder emails are a courtesy. Keep track of your own class times.

To the fullest extent the law allows, you release Practical Rifle Academy LLC and its members, managers, employees, and agents from all claims, demands, and damages of every kind, known and unknown, arising out of or connected with any training, class, or other service a School offers, or any dispute with a School, instructor, or other Student. If you are a California resident, you waive California Civil Code section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

8. Payments between Schools and Students

Card payments on a School Site are processed by Stripe, Inc. (“Stripe”) into the School’s own Stripe account. The School is the seller. Threshold15 does not receive or hold those funds.

To take card payments, a School must connect a Stripe account and accept Stripe’s terms, including the Stripe Connected Account Agreement. Stripe, not Threshold15, decides on account approval, payouts, holds, reserves, fees, and account closures. A School authorizes us to share its information with Stripe and to create charges, refunds, and other payment actions on its Stripe account when it, its Staff, or its Students take an action in the Services that calls for one.

Payments made outside the Services, such as paying in person, are made directly to the School. The School decides and pays refunds, and is responsible for chargebacks, disputes, fees, and losses on its Stripe account, and for any taxes on its sales.

9. Plans, trial, billing, and cancellation

This section applies to Schools.

Plans and prices

Our plans, their prices, the seats they include, and the fee for each extra seat are shown on our pricing page and in Admin → Plan when you subscribe. Admin → Plan explains what counts as a seat.

Free trial

A new School gets a 14-day free trial, with no card needed to start. You must add a card to publish your School Site. When you add a card, your paid plan starts at the end of the trial, and you are charged then unless you cancel before the trial ends. If the trial ends with no card, your School Site stops taking new bookings, and we delete your School and its School Data 7 days after the trial ends.

Automatic renewal

Your paid plan renews automatically every month until you cancel. By adding a card, you authorize us, through Stripe, to charge it every month for your plan, any usage-based fees, and applicable taxes, without asking you again, until you cancel.

Billing

Plan fees are billed monthly in advance. Usage-based fees, such as seats beyond those your plan includes, are billed for the period in which they were used, on the same monthly invoice. Prices are in US dollars and do not include taxes, which you pay where they apply. Moving to a higher plan takes effect right away, and you pay the prorated difference for the rest of the billing period. Moving to a lower plan takes effect at the next billing period.

Failed payments

If a payment fails, Stripe retries it and we let you know. If the bill is still unpaid 14 days later, your School Site stops taking new bookings until it is paid. Bookings already made are not canceled. We may suspend or close a School whose bill stays unpaid.

How to cancel

You can cancel at any time in Admin → Plan, under “Card, invoices and cancel”. Cancellation takes effect at the end of the current billing period, unless the cancellation screen says otherwise, and the plan does not renew after that. Usage-based fees up to then are billed on a final invoice. When the plan ends, your School Site stops taking new bookings.

No refunds

Fees are non-refundable. We do not give refunds or credits for partial months, unused seats, or moves to a lower plan, except where the law requires it or we agree in writing.

Price changes

We may change our prices and plans. We will email the School’s owner at least 30 days before a price increase applies to the School. If you do not want to pay the new price, cancel before it takes effect.

Billing questions

Tell us about a billing problem at support@threshold15.com within 60 days of the charge. Please contact us before you dispute a charge with your card issuer.

10. Acceptable use

You may not use the Services to do, or try to do, any of the following:

• Break the law, or help someone else break it.
• Sell, transfer, or arrange the transfer of firearms, frames or receivers, ammunition, suppressors, or any other item whose sale or transfer the law regulates, or offer files, kits, or instructions for making firearms or their parts. Training, range time, and instructional guides are allowed.
• Offer training or content meant to help anyone harm people, commit a crime, or evade law enforcement, or knowingly give hands-on firearms training to someone the law prohibits from possessing firearms.
• Post content that is false, misleading, defamatory, obscene, harassing, hateful, or threatening, or that infringes anyone’s rights; impersonate anyone; or misstate your credentials or affiliations.
• Publish fake reviews or testimonials, or endorsements that hide a material connection.
• Send spam, or call or text people without the consent the law requires.
• Collect or use other people’s personal information without the right to, or use Students’ information for anything unrelated to the School that collected it.
• Upload malicious code; probe, scan, or test the security of the Services; get around sign-in, rate limits, or other protections; or access any account or School Data you are not authorized to access.
• Use bots or scrapers to collect data from the Services (search engines indexing public pages are fine), or interfere with or overload the Services, including load testing without our written permission.
• Copy, resell, sublicense, or reverse engineer the Services, except where the law allows it despite this limit, or use them to build a competing product.
• Use the demo for anything other than trying out Threshold15.

We may investigate suspected violations and act on them, including by removing content, suspending accounts, and reporting to law enforcement.

11. Your content

Schools own the content they add, such as text, images, logos, waiver text, and guides, and Students own what they submit. We do not claim ownership of it.

You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, display, transmit, and adapt your content (for example, resizing images or laying out pages), only as needed to provide, secure, support, and improve the Services and to comply with the law. For a School, this includes publishing its School Site and sending its emails. The license ends when your content is deleted from the Services, except for copies in backups until they expire and copies already shared with others, such as a signed waiver a Student downloaded.

We may name a School and link to its public School Site as an example of a school on Threshold15, unless the School asks us not to at support@threshold15.com.

You promise that you have every right needed for the content you add, including permission from the people who appear in your photos and videos, and that it does not break these Terms or infringe anyone else’s rights.

We do not review content before it is published and are not responsible for it, but we may remove or disable content we believe breaks these Terms or the law, or puts anyone at risk. Plans may limit the number and size of files you can upload, as shown in Admin. Keep your own copies of the content and records you need, including signed waivers and rosters.

If you send us ideas or feedback, we may use them freely and without any obligation to you.

12. Our software and brand

The Services, including the software, designs, templates, and the text we write, and the Threshold15 name and logo belong to us or our licensors. Subject to these Terms, we give you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose, and a School may use our templates and designs only on its School Site while it has an account. We grant no other rights. Do not use our name or logo in a way that suggests we endorse you, other than the “Powered by Threshold15” link we provide.

13. Copyright complaints

We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act. Send notices to our copyright agent at support@threshold15.com, with the subject “Copyright notice”, including:

• your physical or electronic signature;
• the copyrighted work you say is infringed;
• the material you say infringes it, and where it is on the Services (such as its web address);
• your name, address, phone number, and email address;
• a statement that you believe in good faith the use is not authorized by the owner, its agent, or the law; and
• a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner.

If we remove your content after such a notice, you may send a counter-notice as the law allows. We close the accounts of repeat infringers in appropriate circumstances. Knowingly false notices can lead to liability for damages.

14. Third-party services

The Services rely on and link to services run by others, such as Stripe for payments, our hosting and email providers, domain providers, and video sites like YouTube. Their own terms and privacy policies govern your use of them. We do not control them and are not responsible for their outages, errors, or decisions, such as Stripe holding a School’s payouts.

15. Availability, changes, and backups

We work to keep the Services running, but we do not promise they will be uninterrupted, error-free, or available at any particular time. They may be down for maintenance or because something fails, including services we rely on. We may change, add, or remove features.

Emails, including sign-in codes, receipts, and reminders, depend on email providers and settings outside our control. They can be delayed, filtered as spam, or lost, so do not rely on them alone for anything important.

We keep backups, but data can still be lost or damaged. Keep your own copies of what you need. The demo school holds sample data, is read-only, and may change or be reset at any time.

16. Suspension and termination

You may stop using the Services at any time. A School cancels as described in Plans, trial, billing, and cancellation, and can ask us at support@threshold15.com to delete the School and its data sooner. A Student can ask the School, or us, to close their account.

We may suspend or end your access, or take a School Site offline, at once and without notice if you break these Terms; if a bill goes unpaid; if the law, a court, a government authority, or Stripe requires it; if your use puts the Services, other users, or anyone else at risk of harm, liability, or a security problem; or if an account appears fraudulent. Otherwise, we may stop providing the Services to a School for any reason by giving at least 30 days’ notice, and we will refund any fees it paid in advance for the time after the Services end.

When a School’s access ends, its School Site stops taking bookings and may go offline. We may delete its School Data any time from 30 days after a paid plan ends, or 7 days after a trial ends with no card, so download what you need before then. We keep some information afterwards, as our Privacy Policy describes. The School remains responsible for honoring or refunding the bookings, session packs, and credits it sold.

The sections on fees owed, disclaimers, limitation of liability, indemnification, the release, disputes and arbitration, governing law, and general terms survive the end of these Terms, as does any other section that by its nature should.

17. Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, secure, or error-free, that data will not be lost, or that emails or reminders will be delivered.

We make no promise about any School, instructor, or Student; about the quality, safety, legality, or suitability of any training, facility, or content on a School Site; that any waiver, electronic signature, or record will be enforceable; or that using the Services will bring you bookings or revenue. Nothing in the Services is legal, tax, or safety advice.

Some states do not allow these disclaimers, so some of them may not apply to you.

18. Limitation of liability

To the fullest extent the law allows: (a) Practical Rifle Academy LLC and its members, managers, employees, agents, and suppliers (the “Threshold15 Parties”) are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, bookings, data, or goodwill, or business interruption, arising out of or related to the Services or these Terms, even if told they were possible; (b) the Threshold15 Parties are not liable for the acts or omissions of any School, instructor, Student, affiliate, or other third party, or for any training or other activity that takes place off the Services; and (c) the Threshold15 Parties’ total liability for all claims arising out of or related to the Services or these Terms is limited to the greater of the amount you paid us for the Services in the 12 months before the event giving rise to the claim, and one hundred US dollars ($100).

These limits apply to every legal theory, whether contract, tort (including negligence), strict liability, statute, or anything else, and even if a remedy fails of its essential purpose. They do not limit liability that the law does not allow to be limited, such as liability for our fraud, gross negligence, or intentional misconduct. These limits are part of the basis of the bargain between you and us, and the Services would not be offered without them.

19. Indemnification

Schools. You will defend, indemnify, and hold harmless the Threshold15 Parties from all claims, demands, suits, losses, damages, liabilities, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (a) the training, classes, events, and other services you offer, including any injury, death, or property damage connected with them; (b) your content, policies, and waivers; (c) your dealings with Students, Staff, instructors, affiliates, ranges, and others, including refunds, chargebacks, and commissions; (d) how you collect and use Students’ information; (e) your breach of these Terms or of any law or third-party right; and (f) taxes on your sales.

Everyone else. To the extent the law allows, you will indemnify the Threshold15 Parties from claims arising out of your breach of these Terms or the law, or your content.

We will tell you promptly about a claim, and may control its defense at your expense. You will not settle a claim in a way that admits fault for us or puts any obligation on us without our written consent.

20. Disputes and arbitration

Please read this section carefully. It requires you and us to resolve disputes by individual arbitration, and it waives class actions and jury trials.

Try to resolve it first

Before starting arbitration or a court case, the side with the complaint must send the other a written notice: to us at support@threshold15.com, or to you at the email address on your account. The notice must be sent individually, signed by the person or business making the claim, and include their name and contact details, a description of the dispute, and the relief they want. We will both try in good faith to resolve it within 60 days, including on a call if either side asks. Deadlines for bringing the claim are paused during those 60 days.

Agreement to arbitrate

Except as stated below, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with us, whatever the legal theory and whether it arose before or after you agreed to these Terms (a “Dispute”), will be resolved by final and binding arbitration on an individual basis. The Federal Arbitration Act governs this section. Arbitration has no judge or jury, and court review of an award is limited. The arbitrator decides all questions about this section, including its scope and enforceability, except that a court decides questions about the class action waiver, mass filings, and opting out below.

Exceptions

Either of us may bring an individual claim in small claims court if it qualifies and stays there. Either of us may ask a court for an injunction or other equitable relief to stop the infringement or misuse of intellectual property or the misuse of the Services, such as unauthorized access.

Rules, place, and fees

The American Arbitration Association (“AAA”) runs the arbitration under its Consumer Arbitration Rules if you are an individual using the Services for personal purposes, and under its Commercial Arbitration Rules otherwise, as modified by this section. The rules are at adr.org. A single arbitrator decides. For claims of $25,000 or less, the arbitration is held by video, phone, or written submissions unless the arbitrator decides an in-person hearing is needed. An in-person hearing takes place in the county where you live if you are an individual, or in Orange County, Florida otherwise. Fees are paid as the AAA rules provide, and in a consumer arbitration we pay the fees those rules assign to the business. Each side pays its own attorneys’ fees unless the law lets the arbitrator award them. The arbitrator may award the same individual relief a court could, only in favor of the individual party seeking it and only as much as that party’s own claim needs. Judgment on the award may be entered in any court with jurisdiction.

Class action and jury trial waiver

You and we may each bring claims against the other only individually, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not combine more than one person’s claims or preside over any class or representative proceeding, except as the mass filings rule below allows. You and we each waive the right to a jury trial for any Dispute decided in court.

If a court decides that this waiver cannot be enforced for a particular claim or request for relief, that claim or request alone is separated and decided in court, after any individual arbitration is complete, and everything else stays in arbitration.

Mass filings

If 25 or more similar demands for arbitration are filed against us, or by us, by or with the help of the same or coordinated lawyers or organizations, the AAA’s Mass Arbitration Supplementary Rules apply, and the demands are administered in batches as those rules provide. Each claimant must still send the individual notice described above. Deadlines for bringing claims are paused for demands waiting to be filed in a later batch.

30-day right to opt out

You may opt out of this arbitration agreement by emailing support@threshold15.com from the email address on your account within 30 days after you first agree to these Terms. Include your name and a clear statement that you opt out of arbitration. Opting out affects only arbitration: the rest of these Terms still apply, including Governing law and venue.

Changes to this section

If we change this section after you agreed to it, you may reject the change by emailing us within 30 days after it takes effect, and the version you last agreed to will keep applying to you. A change never applies to a Dispute that one of us had already notified the other about.

If any part of this section other than the class action waiver is found unenforceable, the rest still applies. If the whole agreement to arbitrate is found unenforceable, or you opt out, Disputes go to the courts named in Governing law and venue.

21. Governing law and venue

Florida law governs these Terms and every Dispute, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Disputes and arbitration. Any Dispute that is not arbitrated, other than a small claims case, must be brought only in the state courts in Orange County, Florida, or the United States District Court for the Middle District of Florida, Orlando Division. You and we consent to those courts’ jurisdiction and waive any objection to them as a venue.

22. Changes to these Terms

We may update these Terms. We will post the new version here with a new effective date. If a change is material, we will tell Schools by email or in Admin at least 30 days before it takes effect, unless the change is required by law or covers a new feature, in which case it may take effect sooner. If you keep using the Services after a change takes effect, you accept it. If you do not agree, stop using the Services, and if you run a School, cancel your plan. A change does not apply to a Dispute that one of us had already notified the other about before the change was posted.

23. General terms

• Entire agreement. These Terms, our Privacy Policy, and the plan details shown when you subscribe are the whole agreement between you and us about the Services, and replace any earlier agreement about them.
• Severability and waiver. If a court finds part of these Terms unenforceable, that part is changed only as much as needed to make it enforceable, and the rest stays in effect. Not enforcing a part of these Terms is not a waiver of it.
• Assignment. You may not transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition, reorganization, or sale of assets, or to a company we control.
• Events beyond our control. We are not liable for delays or failures caused by events beyond our reasonable control, such as natural disasters, power or internet failures, failures of hosting or payment providers, cyberattacks, labor disputes, government action, war, terrorism, or epidemics.
• Independent parties. These Terms create no partnership, joint venture, employment, franchise, or agency between us and any School or Student. Schools cannot bind us.
• No third-party beneficiaries. These Terms give no rights to anyone else, except to the Threshold15 Parties under the release, disclaimers, limitation of liability, and indemnification.
• Where we operate. The Services are offered for use in the United States. You may not use them if you are on a US government sanctions list or in a country the US embargoes.
• Notices. We send notices to the email address on your account (for a School, its owner’s) or show them in the Services, and they take effect when sent. Send notices to us at support@threshold15.com. Formal legal notices may also be mailed to Practical Rifle Academy LLC at its principal address on file with the Florida Division of Corporations.
• Reading these Terms. Headings are for convenience only. “Including” means “including without limitation”. These Terms will not be read against either of us because we drafted them.

24. Contact

Questions about these Terms go to Practical Rifle Academy LLC, which operates Threshold15, at support@threshold15.com.